Order & Payment F.A.Q.

Q: How do I make purchase on
A: You are required to registered as a CastleIT member, in order to make purchases on

Q: Are there any transaction fees/charges?
A: No, but you are required to manually upload your banking receipts (online/atm) as reference.

Q: What if I'm not a CastleIT member, but I want to make payment using my PayPal?
A: Yes, you can. Kindly provide us with your PayPal account and email address, an official invoice will be issued for you to make payment.

Q: Can I pay by cheque?
A: Yes, but orders will only be released after cheque is cleared.

Our Bank Account & Details

Account Name: Castle IT Online Store
MAYBANK: 51484-2022-336

012-822-2274 Office

016-281-7623 CK

017-356-6308 Kent