Order & Payment F.A.Q.


Q: How do I make purchase on
A: You are required to be registered as a CastleIT member, in order to make purchases on


Q: Are there any transaction fees/charges?
A: There will be a 2% charge for all online payments (ewallet & bank cards).


Q: What if I'm not a CastleIT member, but I want to make payment using my PayPal?
A: Yes, you can. Kindly provide us with your PayPal account and email address, an official invoice will be issued for you to make payment.


Q: Can I pay by cheque?
A: Yes, but orders will only be released after cheque is cleared.


Our Bank Account & Details
Account Name: Castle IT Online Store
MAYBANK: 51484-2022-336